Support
We're here to help you get the most out of ActivArt.
Get in touch
Email us any time at [email protected], or use the contact form. We read every message and reply as soon as we can.
Common questions
Most answers live in our FAQ & Support page, including:
- Connecting your device and Strava
- Why activities or photos aren't showing up
- AI styles, stats overlays, and GPS videos
- Premium, billing, and restoring purchases
Strava & ActivArt
How ActivArt uses your Strava data
When you connect Strava, ActivArt reads your activity list and details (name, start time, duration, distance, and where available your route and elevation). This is used only to match the photos already in your phone gallery to each activity and to render your stats, route, and elevation into the artwork on your device. Your Strava data is never used to train AI models, and we never store your photos. See the full Privacy Policy.
Open your activity in Strava
Every creation saves to your gallery for sharing anywhere, and one tap opens the matching activity in the Strava app so you can add the photo there. ActivArt is designed to enrich your Strava activities, not replace them.
How to disconnect ActivArt from Strava
You can revoke ActivArt's access to your Strava account at any time from strava.com/settings/apps (Settings → My Apps → Revoke Access). You can also disconnect the source inside ActivArt under Settings.
How to delete your ActivArt account
Delete your account in the app under Settings → Account → Delete Account, or on the web at activart.app/account. Your data is permanently removed after a 30-day grace period.
Still stuck? We'd love to hear from you.
